Cancellations and Refund Policy
Last Updated: May 20, 2025
This Cancellation and Refund Policy outlines the terms and conditions regarding order cancellations and refunds for purchases made through Oh Yes Organics Pvt Ltd (“Company,” “we,” “our,” or “us”) via our website, https://ohyesorganics.com.
1. Order Cancellations
We accept order cancellations only if the order has not yet been shipped.
To request a cancellation, please contact us as soon as possible via one of the following methods:
- Email: info@ohyesorganics.com
- Phone: +91-8618620113
If the order has already been shipped at the time of your cancellation request, we will not be able to cancel it. Once shipped, all sales are final.
2. Refund Policy
We do not offer refunds for any orders placed on our Website. All purchases are considered final.
We take great care to ensure the quality and accuracy of our products. If you believe you have received a defective or incorrect item, please reach out to us within 48 hours of delivery for support.
3. Dispute Resolution
If you have any concerns or issues with your order, please contact us promptly. We will make every reasonable effort to resolve your concerns:
- Email: info@ohyesorganics.com
- Phone: +91-8618620113
We aim to address all disputes fairly and in a timely manner.
4. Contact Us
If you have any questions about this policy or need further assistance, feel free to contact us:
Oh Yes Organics Pvt Ltd
Ground Floor, No.15, RTO Bye Pass Road
Nikhil Enclave, Singanayakanahalli
Bengaluru, Karnataka 560064, India
Phone: +91-8618620113
Email: info@ohyesorganics.com